MTCC

A digital diagnostics platform enabling consultants to deliver structured business assessments, uncover organisational insights, and generate data-driven reports at scale.

Client:

Jessica Harrington

Scope:

The initial scope was to create a digital diagnostics platform that enables consultants to build structured business assessments, distribute them to clients via secure links, and automatically generate scored reports that visualise organisational strengths and improvement areas.

Year:

2025

OVERVIEW

Project Delivery Overview

MTCC (My Virtual Consultant) was delivered as a scalable diagnostic assessment platform designed to support consultants in running structured business diagnostics for their clients. The system was built using a modern monorepo architecture, enabling the development of two core applications: an Admin Portal for consultants to build and manage diagnostics, and a Survey Runner for respondents to complete assessments through a secure, mobile-first interface. Both applications were developed using React, TypeScript, and Chakra UI, while a Node.js and Express API handled secure services such as token authentication, email delivery, scoring computation, and group assessment workflows. Firebase services were used for authentication, data storage, and real-time data management, enabling rapid deployment with strong security and multi-tenant isolation.

Development focused on creating an end-to-end diagnostic lifecycle, from building assessments and inviting participants to analysing results and generating reports. Consultants can design diagnostics from a structured question bank, send secure invitations to individuals or groups, and monitor progress through a real-time dashboard. Respondents complete diagnostics via a guided survey experience with auto-save and progress tracking, after which the platform automatically calculates weighted scores across categories, domains, and headline performance metrics. Results are visualised through interactive circumplex charts and detailed reports, giving consultants a powerful, data-driven way to diagnose organisational capability and guide strategic improvement.

Product Overview

MTCC (My Virtual Consultant) is a digital diagnostics platform designed to help consultants and organisations quickly assess business capability, identify improvement opportunities, and guide strategic decision-making. Through structured assessments built on proven diagnostic frameworks, the platform enables consultants to deliver professional, data-driven diagnostics to individuals, teams, or entire organisations. Participants complete short, guided assessments that measure maturity across key operational domains, producing clear insights into strengths, risks, and areas for development.

For consultants, the platform provides a powerful toolkit for delivering diagnostics at scale. Administrators can build customised assessments, invite participants individually or in groups, track completion rates, and analyse results through rich visual reports. The platform automatically computes weighted scores and presents them through intuitive circumplex charts, making complex organisational data easy to interpret. By transforming traditional consultancy diagnostics into a scalable digital experience, MTCC helps consultants deliver faster insights, engage more stakeholders, and create a clearer path from assessment to strategic action.